PRIVACY POLICY

This website is operated by Camilla Brosch. We take your privacy very seriously therefore we urge you to read this policy very carefully as it contains important information about:

Who we are

How and why we collect, store, use and share personal information

Your rights in relations to your personal information

How to contact us should you have a complaint

 

Who we are

Camilla Brosch (‘we’ or ‘us’) (trading as RED WELLIES) collect, use and are responsible for certain personal information about you, When we do so we are regulate under the General Data Protection Regulations which apply across the European Union (including the UK) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

 

The personal information we collect and use

  • Personal information you provide us

We collect the following information that you provide to us:
name, address, phone number, email, pet’s veterinarian, pets insurance, pet name and breed

Examples of when we collect this information include:
when contacting red willies via our website; when registering your pet with Red Wellies services

  • Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf;
shall consent on their behalf to the transfer of their personal data abroad

  • Cookies and similar technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single pixel gifs. Such technologies can be used to track users actions and activities, and to store information about them, we use cookies and/or similar technologies on this website.

For example we may use cookies to monitor and or collect the number of times a user visits the website.

This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.

In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.

For further information on our use of cookies, please see our website cookie policy.

For further information on cookies generally visit:
www.aboutcookies.org or www.allaboutcookies.org

 

How we use your personal information

We collect information about pour users for the following purposes:

Customer profiling; statistical analysis

 

Who your information may be shared with:

We may share your information with;

Law enforcement agencies in connection with any investigation to help prevent unlawful activity.

We will NOT share your personal information with any other third parties.

 

Whether personal information has t provided and why

The provision of the following information is required from you:

Address; Phone number; Vet contacts; Insurance policy

This is to enable us to:

Contact you in an emergency; provide the highest level of care and welfare to your pets by having access to their chosen vets should we require their services.

We will inform you at the point of collecting information from you, whether you are required to provide information to us.

 

How long your personal information will be kept

We will hold your personal information for 2 YEARS. These periods are no longer than necessary in each case.

 

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

Contract; Legal obligation; vital interests; Public task

 

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used, or accessed in an unauthorised way. We limit access to your personal information to those who have genuine business needing to know it. All personal information is kept hidden and locked in a secure location. NO phone calls are recorded. NO payment information is recorded.

We also have procedures in place to deal with any suspected data breach. We will notify you and any applicable regulator or a suspected security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred for you or to you via the internet. If you have any particular concerns about your information, please contact us directly.

 

Transfer of your information out of the EEA

We will not transfer your personal information outside of the EEA at any time.

 

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary:

Fair processing of information and transparency over how we use your personal information

Access to your personal information

Require us to correct any mistakes in your information which we hold

Require the erasure of personal information concerning you in certain situations

Receive the personal information concerning you which you have provided to us, in a structured machine readable format and have the right to transmit those data to a third party in certain situations

Object to any processing of personal information concerning you for direct marketing

Object to decisions being taken by automated means which produce legal affects concerning you or significantly affect you

Claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights see
http://ico.org.uk/for-oganisations/guide-to-the-general-data-protection-regulations-gdpr/individual-rights/)

If you would like to exercise any of these rights please

Contact us with proof of ID & let us know the information which your request relates.

 

Changes to privacy policy

This privacy policy was published on 11/11/20 and last updated 11/11/20

We may change this privacy policy from time to time. You should check this policy regularly to ensure you are up to date with the most recent version. Any changes will be notified of the website header.

 

Contacting us

If you have any questions about this policy or the information we hold about you please contact us by

Email: birly@hotmail.co.uk

Post: Moss End Farm Cottages, Huby, YO61 3EW

Telephone: 07580336498

TERMS & CONDITIONS

These terms and conditions govern your use of Red Wellies website. By using Red Wellies website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

All content provided on this website is for informational purposes only. The owner of this website makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. The owner will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information. These terms and conditions of use are subject to change at any time and without notice.

All Necessary Terms and conditions for Dog Walking & Home Visits are provided upon initial meeting, but can be provided on request.

Acceptable Use

You must not:

Use this website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website.
Use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

Use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.


Copyright Notice

Unauthorized use and/or duplication of image material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Red Wellies with appropriate and specific direction to the original content.